Terms & Conditions

Store — the CDKeysIsland online store operating at cdkeysisland.com, selling digital game activation keys.

Seller / Service Provider — MOBILINK Sp. z o.o., Ptaszkowa 400, KRS: 0001195403, NIP: 7343661437, REGON: 542765875.

Customer / Buyer — a natural person, legal person, or organizational unit without legal personality that makes a purchase in the Store.

Consumer — a natural person making a purchase not directly related to their business or professional activity (within the meaning of Art. 22¹ of the Polish Civil Code).

Digital Product / Key — a digital game activation key (CD Key), delivered electronically, enabling activation and download of software on the designated platform (Steam, Xbox, PlayStation, Nintendo, etc.).

Terms & Conditions — this document, defining the rules for using the Store and purchasing Digital Products.

1. These Terms & Conditions define the terms for the provision of electronic services by the Seller, including the rules for concluding sales contracts for Digital Products via the Store.

2. By placing an order in the Store, the Customer confirms that they have read these Terms & Conditions and accept all its provisions.

3. The Store sells exclusively digital goods — game activation keys (CD Keys). No physical products are shipped.

4. All prices listed in the Store are gross prices (including VAT) and are expressed in the currency selected by the Customer (EUR, PLN, USD, GBP).

5. The Seller reserves the right to change prices, withdraw products, and modify the Store's assortment. Changes do not affect orders already placed and confirmed.

6. To use the Store, the Customer must have: a device with internet access, a web browser, and an active email account.

1. The Customer places an order by adding selected Digital Products to the cart and completing the checkout process, providing the required personal data necessary for order fulfillment.

2. Providing personal data is voluntary but necessary to complete the order. The Customer warrants that all provided data is true and accurate.

3. After placing an order, the Customer receives an order confirmation to the provided email address. The sales contract is concluded upon receipt of this confirmation.

4. Payment is processed through secure external payment providers (Stripe, PayPal, Tpay). The Store does not store or have access to full credit card or payment details.

5. The Customer undertakes to pay the full price of the ordered Digital Products immediately upon placing the order. Orders not paid within 30 minutes may be automatically cancelled.

6. The Seller issues a proof of purchase (receipt or VAT invoice) for each order. The invoice is delivered electronically to the email address provided by the Customer.

1. Digital Products (CD Keys) are delivered exclusively in electronic form to the email address provided by the Customer during checkout.

2. Delivery time: keys are typically delivered within 1–15 minutes after payment confirmation. In exceptional cases, delivery may take up to 24 hours.

3. Digital Products are also visible in the Customer's order history after logging into their Store account.

4. The Customer is responsible for providing a valid and accessible email address. The Seller is not responsible for delivery failures caused by incorrect email addresses, full inboxes, or spam filters.

5. If the key is not delivered within the specified time, the Customer should contact Customer Support before re-ordering.

1. Under the Act on Consumer Rights of 30 May 2014 (Journal of Laws 2014, item 827, as amended), a Consumer has the right to withdraw from a distance contract within 14 days of its conclusion without giving any reason.

2. HOWEVER, pursuant to Art. 38(13) of the Act on Consumer Rights, the right of withdrawal does NOT apply to contracts for the supply of digital content not recorded on a tangible medium, if the performance has begun with the Consumer's express consent before the withdrawal period expires.

3. By purchasing a Digital Product (CD Key) and consenting to immediate delivery, the Consumer acknowledges that they lose the right of withdrawal once the key has been delivered, as it constitutes digital content not supplied on a tangible medium.

4. The Customer expressly consents to the immediate delivery of digital content upon payment and acknowledges the loss of the withdrawal right at the moment of placing the order.

5. If a withdrawal is requested BEFORE the key is delivered, the Seller will refund the full purchase price within 14 days using the same payment method used by the Customer.

1. The Seller guarantees that all Digital Products sold in the Store are 100% genuine and sourced from authorized distributors.

2. If the purchased Digital Product (CD Key) is invalid, already used, or otherwise defective, the Customer has the right to file a complaint.

3. Complaints should be submitted via email to the address provided in the Contact section of the Store, including: order number, description of the problem, and — if possible — evidence (e.g., screenshot).

4. The Seller undertakes to process complaints within 14 calendar days of receipt. The Customer will be informed of the resolution by email.

5. If the complaint is accepted, the Seller will: a) provide a working replacement key, or b) refund the payment in full. The choice of remedy belongs to the Customer unless impossible or excessively costly for the Seller.

6. The Seller provides a lifetime warranty on all sold Digital Products, meaning that any issues with a purchased key will be resolved at any time after purchase, provided the complaint is justified.

7. The warranty does not cover: a) activation issues caused by incorrect platform selection by the Customer, b) region-lock restrictions clearly stated in the product description, c) loss or disclosure of the key by the Customer after delivery.

1. The Seller is not the publisher or developer of games sold in the Store. The Seller only acts as a reseller of digital activation keys obtained from authorized distributors.

2. The Seller is not responsible for: a) game functionality, performance, or compatibility with the Customer's hardware, b) server availability of gaming platforms (Steam, Xbox Live, PSN, etc.), c) changes made by publishers or platform operators that affect game availability or functionality.

3. The Seller's liability is limited to the value of the purchased Digital Product. The Seller is not liable for indirect, incidental, or consequential damages.

4. The Store may contain links to third-party websites. The Seller is not responsible for the content or privacy policies of those websites.

5. The above limitations do not apply to Consumers to the extent prohibited by applicable consumer protection laws.

1. All content published on the Store website, including texts, graphics, logos, images, and the Store's name and visual identity, is protected by copyright and/or industrial property rights.

2. Copying, reproduction, distribution, or any other use of content from the Store website without the Seller's written consent is prohibited.

3. Trademarks of game publishers, platforms, and brands displayed in the Store belong to their respective owners and are used for identification purposes only.

4. The purchased CD Key grants the Customer a personal, non-transferable license to activate and play the game in accordance with the relevant platform's terms of service.

1. The processing of Customers' personal data is governed by the Store's Privacy Policy, which constitutes an integral part of these Terms & Conditions.

2. By accepting these Terms & Conditions, the Customer confirms that they have read the Privacy Policy and consent to the processing of personal data for the purpose of order fulfillment.

3. Detailed information on data processing, rights, and the Data Controller can be found in the Privacy Policy.

1. These Terms & Conditions are effective from the date of publication on the Store website.

2. The Seller reserves the right to amend these Terms & Conditions. Amendments take effect 14 days after publication. Orders placed before the amendment are governed by the Terms & Conditions in force at the time of order placement.

3. The Terms & Conditions are published in Polish and English. In case of any discrepancies, the Polish version prevails for Customers purchasing via the Polish domain, and the English version for Customers purchasing via the English domain.

4. Any disputes arising from these Terms & Conditions shall be resolved amicably. If an amicable resolution is not possible, the competent court shall be the court of the Seller's registered office. This does not deprive the Consumer of the right to bring an action before the court with jurisdiction under applicable law.

5. The Consumer also has the right to use out-of-court dispute resolution methods, including the European ODR platform available at ec.europa.eu/consumers/odr.

6. Matters not regulated by these Terms & Conditions are governed by Polish law, in particular the Civil Code, the Act on Consumer Rights, and the Act on Provision of Electronic Services.